Everything we get asked — booking, payment, check-in, parking, pets, cancellation. Anything missing? Message us.
Pick a stay, enter your dates, complete payment on this site. Direct bookings skip the OTA commission, so you book at our best rate.
Not on the site — confirmed bookings need payment. If your plans are loose, message us on WhatsApp and we'll hold the date for 24 hours while you decide.
No. Booking takes about two minutes; you'll get a confirmation by email straight after.
Visa, Mastercard, and American Express. Apple Pay and Google Pay where supported by the booking engine.
At booking for non-refundable rates; on arrival for flexible rates. The exact terms appear in the booking widget before you confirm.
Self check-in at the property. We send the door code and full instructions 24 hours before arrival. No queueing, no front-desk hours.
24-hour front desk in the lobby on the ground floor. Rooms are ready from 3pm — earlier check-in if a room is free.
At Flamingo Hotel, yes — request at booking. For apartments, we'll book a private transfer for you on request; pay the driver directly.
Some apartments yes (noted on the listing). Flamingo Hotel: paid valet on arrival. Paceville street parking is rare; plan ahead.
Selected rooms at Flamingo Hotel are pet-friendly. Apartments are case-by-case — message us on WhatsApp before booking and we'll confirm.
Each rate displays its own policy in the booking widget. Most listings offer a flexible rate cancellable up to 7 days before arrival; non-refundable rates are 10–15% cheaper.